Integrated Service
Mandala Airlines has developed a �Total Experience� service concept focused on customer satisfaction and excellent, high quality service.


Friendly and Sincere
Our friendly, sincere service is an expression of Mandala�s eastern values. Passengers enjoy Mandala Airlines service before, during and after the flight.


Comfort
Alongside its unshakeable focus on safety, Mandala Airlines makes passengers� comfort a prime priority. We use Boeing 737-200, Boeing 737-400 and Airbus A320 to ensure the comfort of our passengers during flight.


Punctuality
One of the most important priorities for passengers is punctuality in departure and arrival. With a fleet that has proven its reliability and a continuously improved operation management, Mandala Airlines has become renowned for its punctuality.